Your terms and conditions of use
We will normally process your order within 24 hours.
Delivery will be made in accordance to your requests.
Standard U.K delivery will normally take 3-5 working days.
If there is to be a delay with your order you will be notified via e-mail on reasons why.
Please note that Express deliveries do not include weekends/bank holidays and will normally take 1-2 working days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
All of our products come with the guarantee supplied with and backed by the manufacturer.
For purchases under 30 days old, we will exchange the faulty item at our expense. Please e-mail firstname.lastname@example.org with your order number and daytime contact number so we can arrange an exchange delivery.
For purchases over 30 days old but less than 12 months old please send back the item to the address below, along with a covering letter stating the fault, your order number, and your daytime contact number. We will contact the relevant manufacturer who will inspect the item and, at their discretion, repair, replace, offer a like for like replacement, issue a voucher, or they may return the faulty item if they feel there has been no manufacturing fault.
If you purchase an item from us that for any reason fails to give you complete satisfaction,you may return it to us for an exchange or refund as long as it is new and unused or in it's original packaging. Golfwarehouseuk cannot accept returns on used merchandise,custom fit clubs or personalised goods.You must contact us ,via email,of your return within 14 days of delivery of the goods. Refunds will be applied based on the original method of payment. A full refund will be given including the cost of delivery. This guarantee must be exercised within 30 days of your receipt of the merchandise.Proof of purchase will be required.
Send the item to the address below with a covering note, including your name, address and order number, explaining the action you would prefer us to take.
A trading division of Inverness Golf Centre Ltd. Registered in Scotland 187445. Vat Number- 716951027, Registered office: 5 Longman Road Inverness, IV1 1RY